UniTek’s operating philosophy promotes a culture of visibility and accountability focused on achieving efficiencies and surpassing customer’s performance metrics. How do we do it? UniTek’s PROS “engine” drives a highly scalable business that yields consistency across all operating units and drives our industry leading margins.
PROS replaces redundant field management overhead with a shared services function that provides uniform and consistent back office support to field personal. This enables project managers to focus on providing the highest quality operations and customer service to our clients and their customers without the burden of administrative duties.
PROS provides management and field personal with an array of real time operating and financial metrics focused on “event management” parameters that promulgate corrective actions, thereby assuring our operating and financial performance exceed industry standards.
Visibility is achieved through a PROS Dashboard that allows management at all levels to see key business metrics. Pre-set triggers flag metrics that fall outside of established operating rhythms. This allows early detection and correction of operational issues that could potentially impact performance, productivity and profitability. The PROS platform enables consistent communication across an international multi-location organization, driving standardization of policies and procedures to ensure the highest level of execution.
PROS, coupled with a new generation of management dedicated to the complexities of the outsourcing industry, have allowed UniTek to achieve success across virtually all levels of operations. Just image what PROS can do for your company.